Small Business • Ongoing Support

Small-Business Support Plans

Put an experienced network and AV engineering team on call for your business — without hiring IT staff. We support you remotely, anywhere in the US.

Book a Remote Session Call (304) 566-9473

Remote sessions 7 days a week, 8:00 AM – 2:00 AM Eastern (5:00 AM – 11:00 PM Pacific). Anywhere in the US.

What a Plan Covers

Plans are built around the technology your business actually runs on.

Network & WiFi

Routers, firewalls, switches, and access points
Guest and staff WiFi separation
ISP coordination when the line is the problem

Remote Work

VPN and remote access
Home-office setups for staff
Secure access to office resources

Conference Rooms & AV

Video-conferencing rooms
Displays, audio, and control systems
Crestron systems (our specialty)

Devices & Smart Building

Cameras, door access, and IoT devices
Printers and shared devices on the network
Keeping device inventory documented

Why a Plan Instead of Calling When Something Breaks

We already know your setup. No paying someone to learn your network during an outage.
Priority scheduling. Plan clients go to the front of the line.
Documentation. We keep your network and equipment documented so you’re never locked out.
Long hours. 8:00 AM – 2:00 AM Eastern (5:00 AM – 11:00 PM Pacific), 7 days, so after-hours problems don’t wait until tomorrow.
Fewer surprises. Regular check-ins catch problems like expiring firmware support before they cause downtime.

How It Works

Consult. Tell us about your business, locations, and what tends to break.
Onboarding session. We connect remotely, review your network, and document what you have.
Plan and price. You get a written plan that covers what you need — nothing you don’t.
On call. When something goes wrong, call or book and we pick it up with full context.

Every plan is quoted to fit your setup. Book a consult or call and we’ll put together a plan and price.

Frequently Asked Questions

Quick answers to common questions.

Do you offer IT support plans for small businesses?

Yes. WeFixIt.tech offers remote support plans for small businesses covering networks, WiFi, remote work, conference-room AV, and Crestron systems, anywhere in the US.

Is support remote only?

Yes. We are a 100% remote team. Most network, WiFi, VPN, and AV configuration problems can be fixed remotely. If something needs hands on site, we document exactly what a local tech or your staff needs to do.

How much does a support plan cost?

Plans are quoted to fit your business, based on your equipment, locations, and how much coverage you need. Book a consult and we’ll put together a plan and price.

What hours are you available?

7 days a week, 8:00 AM – 2:00 AM Eastern (5:00 AM – 11:00 PM Pacific).