100% Remote • Homes & Small Businesses • All 50 States

Remote Tech Support for Homes & Small Businesses — Nationwide

Prefer not to troubleshoot? Book a remote session.

WiFi dropping, camera offline, TV won’t connect, VPN failing? Our engineers connect securely and fix it remotely — no waiting for a house call. Plus premium Crestron programming and support.

30+ Years Experience Crestron NVX-N Certified Ubiquiti • Netgear • Sonos

Call Now: (304) 566-9473 Book a Remote Session

Remote support anywhere in the United States, 7 days a week, 8:00 AM – 2:00 AM Eastern (5:00 AM – 11:00 PM Pacific).

Live Network & Smart-Home Health

WiFi Coverage

99%

Whole-home after tuning

Available

7 Days

8 AM – 2 AM ET / 5 AM – 11 PM PT

Remote Fix Rate

85%

Solved without a truck roll

Smart-Home Devices

50+

Brands supported

Network zones, AV endpoints, and smart devices designed to work together — not against each other.

Why Your Tech Works Better With Us

Most “installers” just plug things in. We design, program, and tune complete systems so your home tech works every day, not just on day one.

30+ Years in the Field

Real-world AV and networking experience across homes, courtrooms, and enterprise spaces. We’ve seen every weird problem.

Crestron NVX-N Certified

Advanced skills with Crestron processors, NVX, and control systems for high-end AV and automation.

Smart-Home Integration

Alexa, Google, Ring, Roku, Sonos, smart thermostats, cameras, lighting, and more — tuned to work together.

Remote Support Nationwide

Secure remote access lets us diagnose and fix problems anywhere in the US — no site visit, no waiting.

Who’s Behind WeFixIt.tech?

WeFixIt.tech is run by Scott Curry, a Crestron Certified Master Programmer (CCMP) and Crestron NVX-N certified specialist with more than three decades in AV, networking, and control systems. Day-to-day support is led by Darren Ellsworth, who holds a bachelor’s degree in computer science and mathematics.

That mix of deep AV and network experience means we don’t just guess at your WiFi or smart-home problems — we trace the root cause, document what we find, and leave you with a system that’s stable, secure, and easy to live with.

Our Core Services

Whether your WiFi keeps dropping, your AV system is out of sync, or your smart-home is misbehaving, we’ve got you covered.

Home WiFi & Networking

We turn unstable, slow WiFi into a rock-solid network that covers your whole home.

Mesh WiFi systems and access points
Ubiquiti, Netgear, Eero, TP-Link and more
Router and switch configuration
VLANs, guest networks, and security

Smart-Home Setup & Automation

We integrate smart-home systems so they respond reliably, every time.

Alexa, Google, and voice control
Ring, cameras, and sensors
Smart thermostats and lighting
Scenes, routines, and automations

Home Theater & AV Troubleshooting

No sound, wrong input, receivers and soundbars acting up — fixed remotely.

HDMI ARC/eARC and no-sound problems
AV receiver setup and tuning
Streaming devices and inputs
Multi-room audio and Sonos

Crestron Programming

Professional Crestron programming and troubleshooting for advanced automation.

CP4N, NVX, DM/DM-NVX systems
Custom modules and touchpanels
System updates and expansions
Integration with AV, lighting, and shading

Remote Network & Tech Support

Secure remote access for fast fixes without waiting for a truck roll.

WiFi and router troubleshooting
Firewall and security checks
VPN and remote work setups
Control system and AV support

Device Troubleshooting

We fix the weird, intermittent, and frustrating problems others walked away from.

Smart TVs, streaming boxes, and remotes
IoT devices that don’t stay online
Misconfigured apps and services
Home-office and hybrid work setups

Common Problems We Fix Remotely

Pick your problem to see what causes it and how we fix it.

Eero keeps disconnecting

Nodes offline, devices dropping, internet cutting out.

Ring camera offline

Doorbells and cameras that won’t stay connected.

UniFi WiFi slow

Ubiquiti networks that should be fast but aren’t.

Router keeps dropping

Random internet disconnects at home or the office.

Smart TV won’t connect

TVs and streaming devices that won’t get online.

VPN not working from home

Work VPN failing or dropping on your home network.

Ongoing Support Plans

Turn a one-time fix into peace of mind.

Small-business plans

Network, WiFi, remote work, and conference-room AV — on call, without hiring IT staff.

Home Tech On Call

A tech team on call for your home — or your parents’ home in another city.

Short-term rental hosts

Guest WiFi, smart locks, and TVs fixed remotely.

Orphaned Crestron systems

Integrator disappeared? We take over your system remotely.

Crestron for integrators

Remote subcontract and overflow programming.

Frequently Asked Questions

Quick answers to common questions about our remote support.

Do you come to my home or business?

No. WeFixIt.tech is 100% remote. We connect securely to your network and devices and fix problems over the phone, anywhere in the United States.

What can you fix remotely?

WiFi and router problems, internet dropouts, mesh systems like Eero and UniFi, smart TVs and streaming, Ring and other cameras, smart-home devices, VPN and home-office setups, and Crestron control systems.

What brands and systems do you support?

We regularly work with Ubiquiti, Netgear, Linksys, Eero, TP-Link, Sonos, Roku, Samsung, LG, Sony, Ring, Google, Alexa, Crestron, Yamaha, Denon, and more.

How fast can I get help?

Remote sessions are often available the same day. We’re available 7 days a week, 8:00 AM – 2:00 AM Eastern (5:00 AM – 11:00 PM Pacific).

Can you fix what another installer set up?

Yes. A large part of our work is cleaning up unstable systems installed by others. We specialize in tuning and stabilizing complex setups.

Do you offer ongoing support?

Yes. We offer support plans for small businesses and a Home Tech On Call subscription for households — including adult children who look after their parents’ tech.